Director of Development Operations

Development · San Francisco or, New York
Department Development
Employment Type Full-Time
Minimum Experience Senior Manager/Supervisor

Title: Director of Development Operations

Status Full-time

Classification: Exempt

Job Level: Director

Supervisor: Vice President of Development

Direct Reports: Annual Fund Officer, donor education program officer, Senior Grants Manager; and Development Associate


OVERVIEW

Global Fund for Women’s vision is a world where movements for gender justice have transformed power and privilege for a few into equity and equality for all. We fund bold, ambitious, and expansive gender justice movements to create meaningful change that will last beyond our lifetimes.


JOB SUMMARY

This position is responsible for the productivity, efficiency, and health of the development team, ensuring smooth operations and strategic alignment within and across teams that enable Development to successfully achieve its fundraising goals, maintain strong donor relationships, and create a positive experience for key donor communities. Working in close partnership with the Vice President of Development, this position will assist in leading and managing, the operations of a development team of 14 staff. This position will also work with the Development Directors to effectively execute the daily operations of the development team in order to achieve the organization's strategic goals. In addition, this position will serve as a liaison between teams and across functions, especially programs, communications, evaluation and finance, to ensure effective interactions with, support for, and strategic alignment with the development team. The Development Director of Operations will report directly to the Vice President of Development on issues pertaining to day-to-day management, operations, administration, and health of the development team, and will supervise 4 of the development team’s officer and associate-level staff.


ESSENTIAL JOB FUNCTIONS


Development Operations (40%)

· Manage team calendar and meetings: Produce and hold team members accountable for adhering to a

monthly Team Calendar that includes regular team meetings, donor events, annual budgeting, and quarterly opportunity projections, etc. Ensure that Development team meetings, Development Director meetings, and team planning retreats are held regularly (at least semi-annually) and utilized effectively to advance team goals and strategies. Organize semiannual team retreats to ensure team understanding of and alignment around team and organizational goals, and to promote teambuilding and team health and effectiveness. Keep an overall eye on team workload, capacity, and health, including managing the go/no-process for determining new projects, to balance workload and ensure strategic and efficient use of staff time and team resources.

o Fundraising Projections and Monitoring Targets: Lead PCMs (Directors and Officers) through annual Salesforce projections process to support the team in meeting its fiscal year fundraising targets and can communicate clearly to the Finance Committee about our progress to goal, as well as through a quarterly projection monitoring process in collaboration with Finance. Oversee key PCM support activities such as prospect research that support the team’s front-facing fundraisers’ ability as a group to meet their fiscal year fundraising targets, ensuring alignment by removing roadblocks and facilitating coordination across PCMs.

o Budgeting and Monitoring Expenses: Lead development team through annual team planning, operating budget, and revenue budget processes. Monitor progress on a monthly or quarterly basis as needed to ensure team is on track. Also, provide regular updates to VP of Strategic Partnerships for ET and Board or Board committee meetings. Work closely with VP of Strategic Partnerships to prepare annual team workplan, review annual workplans of all team members to ensure alignment with team workplan, and monitor overall progress towards team goals. In particular, orchestrate a mid-fiscal year review to adjust individual and team workplans as needed. Review and oversee operational approvals, including (HR on Bamboo), Finance (on Nexonia), with a particular eye on monitoring expenses to ensure that team expenses are within budget each quarter.

o Internal Communications: Lead on team communication projects, such as assembling the monthly Dear Globies content, preparing PPT presentations for all-staff or other meetings, and serving as PCM lead or editor for regular donor collateral, such as the Fall Impact Report, Spring Appeal, semiannual general support proposals and reports, and pooled fund reporting (Campaign, Climate, Crisis Fund, etc.).


Management and Supervision (40%)

· Supervise, coach, and mentor 4 direct reports across multiple Development functions who contribute to and support the team’s annual fundraising goal In particular, provide focused attention to strengthening the efficiency and

effectiveness of the Writing Team and its capacity to support team writing and grants management needs.

· Oversee the team’s human resources needs through recruiting for open positions and onboarding and integrating new hires, including both permanent staff and temporary hires, such as summer interns.

· In addition, oversee external consultants as needed, including regular contractors focused on grant writing, prospect research, and team training / capacity building, serving as the team liaison for activities that support the team.


Cross-team Alignment and Partnership (10%)

· Cross team liaison: Serve as a liaison between teams and across functions to ensure effective interactions with and support for the Development team’s ongoing work, and more broadly to ensure strategic and operational alignment with Programs, Impact & Effectiveness (I&E), Communications & Engagement Team (CET), and especially Finance. Serve on cross-team working groups to develop organizational policies and best practices, on topics such as Operational Readiness, Safeguarding, etc. Launch special projects as determined in collaboration with the VP of Development.


· Finance Partnership: In conjunction with the Finance team, support cross-team, organizational revenue planning, as well as develop, oversee, and manage the annual development team budget and fundraising projections and goals. In addition, work closely with and provide regular support to the finance team to ensure proper capture and coding of donor gifts in Salesforce, specifically in relation to PCM accounts and opportunities


· Communications: Working closely with Programs, CET, and I&E staff, ensure that external-facing Development Directors and Development Officers understand and are equipped to persuasively articulate our organizational theory of change, programmatic priorities, and impact to donors. As needed, work with program staff to strengthen their ability to effectively communicate their work to donors. Also, coordinate with CET staff to ensure alignment in messaging and cross-team practices in relation to written content. Work with Programs and Impact & Effectiveness (LEI and GO) staff to ensure systems and processes of information gathering and communication between teams for purposes of donor proposals and reporting, specifically with the Writing sub-team within Development, are clear, efficient, and effective. Serve as first point of contact with the CET and the DMT, reviewing and approving all internal and external communications content from a development perspective and ensuring alignment between donor communication objectives and programmatic influencing objectives.


ORGANIZATIONAL RELATIONSHIPS

Internal Relationships

· Reports to the Vice President of Strategic Partnerships; responsible for oversight of the Development team’s officer and associate-level staff; has close working relationships with the President and CEO, Executive Team, Development Directors, Program Directors, the Finance and Admin team, and other Senior Officers and Directors in the organization.


External Relationships

· As a representative of Global Fund for Women, the Director of Operations engages donors, grantees, the Board of Directors, advisors, consultants, vendors, and the general public.

· Represents the organization in strategic venues and positions the organization as a productive, effective, and healthy potential partner.


KNOWLEDGE, SKILLS, AND ABILITIES

· Must have a commitment to and possess knowledge of international women’s issues and a strong knowledge of fundraising, philanthropy and donor engagement and/or education.

· Excellent interpersonal skills with track record of building and sustaining relationships (with donors, board, volunteers, and staff).

· Strong verbal and written communication skills and the ability to work well with diverse groups of individuals.

· Excellent organizational skills. Must be able to manage multiple tasks simultaneously, problem solve, and have excellent follow through.

· Strategic thinker and planner.

· Maturity of judgment and operating talent to achieve credibility and influence with the President and CEO, executive team members, the Board of Directors, staff members, donors, and peer organizations.


EDUCATION AND EXPERIENCE

· Bachelor’s degree required. Master’s degree in a relevant field of study (global/ international affairs or development, women’s/gender studies, human rights, law, or nonprofit management) preferred.

· 10+ years progressively responsible fundraising experience with an emphasis on institutional giving with some combination of experience with private foundations, corporations and multi-lateral funders.

· Experience in programmatic areas in the field is essential, ideally in international human rights issues and/or women’s rights.

· Demonstrated successful management and supervisory experience, especially managing a fundraising team.

· Experience with monitoring incoming and completing budgets, costing, and projections.

· Committed to the values of diversity, open communication, and inclusiveness.


Global Fund for Women is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, ethnicity, disability, age, sex, gender identity or expression, sexual orientation, or any other status protected by law. Women, people of color, and LGBTQI candidates are strongly encouraged to apply. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records 

 

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  • Location
    San Francisco or, New York
  • Department
    Development
  • Employment Type
    Full-Time
  • Minimum Experience
    Senior Manager/Supervisor